by: Elisabeth Green
We aim to dispatch all orders, subject to availability, within 7 days of receipt of order.
Unless otherwise stated on the website it is usual that an item is in stock. In the event that the item is not in stock we will notify you via email and you will have the option to cancel or back order the item. If you backorder the item we will notify you by email and you will have the option to complete the order.
Delivery is worldwide and our rates are as follows;
We offer free delivery on all UK orders.
We offer free delivery on International orders above £50. For orders below £50 the delivery charge will be calculated at checkout.
All are items are packaged securely with the aim of minimal environmental impact.
Graduate collection aims for 100% customer satisfaction. If you are unhappy with your purchase for any reason you may return your item(s) for a full refund subject to the following;
If you wish to return an item to us, you must notify us via email to ‘email@example.com’ within 30 days of receipt or use the return label included on the original order.
All items must be returned in the condition in which they were received, unused and in their original packaging.
You are responsible for the return of the items to us.
We will refund the full cost of the item (excluding postage) to you within 7 days of the item being received. Please make sure you enclose your full details and original order number with the returned items.
If you require any assistance please do not hesitate to get in touch via ‘firstname.lastname@example.org’