Delivery & Returns

Delivery
We aim to dispatch all orders, subject to availability, in 2 - 5 days of receipt.*

Unless otherwise stated on the website it is usual that an item is in stock. In the event that the item is not in stock we will notify you via email and you will have the option to cancel or back order the item. If you backorder the item we will notify you by email and you will have the option to complete the order.
Delivery is worldwide and our rates are as follows;

UK
Gift Card Postage                              £0.95
Order Values £00.00 - £25.00             £2.25
Order Values £25.01 - £49.99             £3.25

UK Orders over £50.00 are sent free of charge.

International
Charges will be confirmed at checkout prior to order confirmation.
All are items are packaged securely with the aim of minimal environmental impact.

Returns
Graduate collection aims for 100% customer satisfaction. If you are unhappy with your purchase for any reason you may return your item(s) for a full refund subject to the following;
 
If you wish to return an item to us, you must notify us via email to ‘contact@graduatecollection.co.uk’ within 10 days of receipt.
All items must be returned in the condition in which they were received, unused and in their original packaging.
You are responsible for the return of the items to us.
We will refund the full cost of the item (excluding postage) to you within 7 days of the item being received. Please make sure you enclose your full details and original order number with the returned items.
 
If you require any assistance please do not hesitate to get in touch via ‘contact@graduatecollection.co.uk’
 
*Please allow up to 10 working days for wallpaper.